Ambient Devices ships orders within 48 hours of payment receipt.

Standard Shipping:
Our products ship from central Massachusetts via UPS ground.
PLEASE NOTE: Orders placed after 3pm EST will ship the following business day.

Expedited Shipping:
Our products ship from central Massachusetts via UPS Next Day Air – we will ship your product as quickly as possible.
PLEASE NOTE: Orders placed after 3pm EST will ship the following business day.

Returns:

Any purchases made during the month of December 2007 are returnable up to and including January 31st, 2008.
Your Ambient Device comes with a 30-day no-risk return policy. If you need to return a product purchased here, please send an email to store@ambientdevices.com with your order number and the address from which the product will ship. We will send you a return shipping label and refund your card upon receipt of the product. Please note, shipping charges are not refundable.

YOU MUST HAVE A RETURN AUTHORIZATION NUMBER TO RETURN A DEVICE. Packages without an RMA number will be refused.